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Thursday, February 28 • 1:15pm - 2:30pm
Communicating and Customer Service: The Role of the CEL Administrator

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Communications and customer service are critical in large public agencies, yet often times they get overlooked. In most cases it is better to say something than nothing because if you’re not telling your story someone else is. This session will provide best practices in how to communicate the why behind the what and to gain internal and external support for your agency, its schools, programs and departments. Moreover, learn how you can move initiatives with the power of communications.


Marci McFadden

Chief of Communication and Engagement, Monterey Peninsula USD

Thursday February 28, 2019 1:15pm - 2:30pm PST
Point Cabrillo